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NOTICE OF PRIVACY PRACTICES


THIS NOTICE DESCRIBES HOW  INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. ALL INORMATION WE COLLECT IS STRICTLY CONFIDENTIAL AND WITHOUT PREJUDICE AND UNLESS SPECIFICALLY COURT ORDERED CANNOT BE DISCLOSED IN COURT OR TO OTHER PARTIES.

OUR RESPONSIBILITIES UNDER THE FEDERAL PRIVACY STANDARD
In addition to providing you with your rights, as detailed below, the federal privacy standard requires the Agency to:
  • Maintain the privacy of your  information, including implementing reasonable and appropriate physical, administrative, and technical safeguards to protect the information.
  • Provide you with this Notice as to our legal duties and privacy practices with respect to the individually identifiable  information we collect and maintain about you.
  • Abide by the terms of this Notice.
  • Mitigate (lessen the harm of) any breach of privacy or confidentiality.
  • All Agency staff, volunteers and contracted individuals who are involved in providing your care are expected to follow the privacy practices as stated in this Notice.

    USE AND DISCLOSURE OF INFORMATION
    The Agency will not use or disclose your  information without your authorization, except as described in this Notice or otherwise required by law. We reserve the right to change our practices and to make the new provisions effective for all individually identifiable  information we maintain. Should we change our information practices, you may request a copy of the Notice or access it at our website (http://queenslandmediation.info).

    The following are examples of how the Agency will use and disclose your information for treatment, payment and operations. These examples are not meant to be inclusive, but describe types of uses and disclosures.

      The Agency may use information about you including your name, address, phone number and the dates you received  at the Agency in order to contact you .If you do not want the Agency to contact you or your family, notify the Compliance Officer and indicate that you do not wish to be contacted. If you are receiving  services, we will only contact you at the address that you provided to us.

    Federal privacy rules allow the Agency to use or disclose your information without your prior authorization for a number of other reasons, which include: when required by law, public health purposes, abuse or neglect reporting, health oversight activities, , when a crime has been committed at the Agency; workers' compensation and emergencies.


    CONTACT PERSON
    You have the right to express complaints to the Agency  if you believe that your privacy rights have been violated. Any complaints to the Agency should be made in writing to the Compliance Officer. The Agency encourages you to express any concerns you may have regarding the privacy of your information. You will not be retaliated against in any way for filing a complaint

    The Compliance Officer can be reached at 33740828, during the Agency's regular business hours of 8:00 am to 4:00 pm.

    Our website does not give legal advice. 

    The information on this website, together with the information sheets, is produced by Cost Effective Lawyers. It provides general information only on relevant topics of interest in relation to Family Law current at the time it is produced. No reliance should be placed on such general information as contained on this site and in the legal advice should be sought about the particular circumstances of your particular case. 


    Online legal is operated and owned by Australian Nursing and Education Trust (hereinafter called ANET) trading as agency assist and is operated under licence by Cost effective Lawyers.

    ANET is committed to protecting your privacy and your personal information. The aforesaid privacy policy is adopted unless expressly excluded or contradicted hereinafter.

    Information, personal or otherwise refers inter alia to the name address and email and contact details that can identify an individual or company.

    ANET is a licensor, for any concerns or additional information contact us on medihome@aapt.net.au.


    You may browse the internet sites that ANET operates or licences without collecting any personal information or providing any personal information. If you agree to providing us with personal information then you are agreeing for that to be stored in Australia or on “cloud “ servers operated under their policies of privacy and storage and in respect of the countries in which that data id stored under their laws.

    ANET will explicitly ask when it needs information of a personal nature. This may include credit card information and pay pal information and email addresses. Licensee operators and experts and qualified individuals may ask for additional information. Other data including signatures and user profiles may be provided on request.

    Information provided by you in the context of the questions and answers are not private or confidential but have the same solicitor / client privilege that extends both at law and by statute. This is an internet based forum and as such, like a radio or television or conference or Skype call and their information submitted may be read collected, interpreted or viewed by others and ANET or its licensees are not responsible for it Protect you anonymity by not giving your real name or full name in the live chat forum. Your IP address browser type internet service provider or server referring/ exit pages data collection programs or coding, statistics and analytics may be collected by third parties and ANET or its licensees are not responsible for this. This may include cookies and this is best explained at Wikipaedia which we adopt.

    Online Solicitor is intended for those over the aged of 18 years or majority and information may be exchanged between third parties. We will not disclose your personal information unless acting under a court order or law requiring disclosure of such information or when ANET and its licensees in its sole opinion considers it necessary for the protection of property or life. Should the company be sold then you expressly authorise that your personal information may be taken over by the purchaser but under the same terms and conditions as set out herein

    . You may periodically receive updates or promotions or further requests, special offers or services which you agree to accept but can elect to opt out of by informing us in writing via email. We will make commercial efforts to remove you from the database and remedy such matters as you set out in your email as prudently as possible. Secure encryption security is used and will be used in the future included certificates and software to authenticate credit card and other payments This protects the parties from unauthorised access other than those intended. Our servers are hosted by leading Australian internet provider and Google Inc. The environment is extremely secure. All information is backed up and stored in our offices or that of the provider directly and are locked and have security systems in place. In the case of all computer networks connected to the internet and we therefore cannot guarantee the security of your personal information and will not be responsible for the breaches of security.

    If you do not agree to the terms of this policy do not use this site or any of the licensees sites. These policy may be amended from time to time and it is up to you to regularly check those updates. Policies are updated without notice.



    TERMS AND CONDITIONS OF SERVICE OF ONLINE SOLICITORS ADVICE.


    The above is owned and operated and operated by licence to its provider experts or qualified practitioners. By ticking I agree to the terms and conditions on the original application form you are agreeing to comply with and be bound by those terms and conditions as set out in this site to which your registration relates. You must not use this site or the other sites in which registration occurs if you do not agree to be so bound.


    Any reference to you, the client, the customer or the user howsoever described or such legal entity refers to the person who asks the question and completes the registration process. The expert is the person who answers the question or provides the advice or assistance as required. When you visit our sites howsoever described via electronically, through the internet or the use of email or other mode of communication you consent to receive communication from us being ANET Australian education and nursing trust trading as agency assist You agree to provide us with update information on your profile should we need to contact you. We reserve the right to modify or change these terms and conditions without notice. You accept that whatever the form of communication between us, that this satisfies the requirement that it be I writing.. Your continued use of the site or service is an acknowledgement that you agree to the changes.

    Online legal is a informational, educational and knowledge exchange service. ANET is not involved in the hosting, conversation, personal identification and information of the client with the expert in any way other than as a conduit to the licence by hosting credit facilities and as a marketing body. It in no way endorses changes checks modifies the content or answers of the expert and cannot guarantee that the client or the expert will complete a transaction Nor do we endorse or accept the accuracy or suitability of the advice or answers or whether the expert has exercised due care and skill other than endorsing that the credentials and appropriate licences and registrations have been checked and are current since the last check.

    The clients, customers and experts must read and adopt all those matters raised in the privacy statement and proceeding to use this site signifies that same has been agreed to. We reserve the right to refuse, remove any content at our sole discretion. Any emergency situation should be dealt with by the appropriately qualified emergency response unit or by calling 000.


    There is no professional / client relationship between ANET and the customer formed on this or other licensed sites. Communications on the site are not confidential as a face to face meeting can be. Before you interact with the expert you will be required to agree to the disclaimer herein concerning these fundamental terms and conditions. You agree that the information provided by you is not misleading deceptive fraudulent or false in any material aspect and does not contravene any of the relevant laws within the jurisdictions and you must not endorse or encourage and must otherwise warn or advise if the transaction is likely to contravene any laws, rights, privacy copyright, statute, legislation otherwise howsoever described, threatening harassing harmful to adults and children or infringes any laws. You are prohibited from canvassing any experts on this site for any other purpose than the answering of prescribed questions. ANET has the right to cancel suspend modify or terminate any or all of the service and advice at any time without notice or explanation. If you wish to cancel you must provide written notice to do so and any accrued fees are payable and deemed expended. This service operates on good faith and if you pose a question and it is answered and you simply refused to accept the advice because you do not wish to pay then you must enter into mediation using the service of Cost effective Lawyers or one of your choosing and mediate an outcome. If the matter is still unresolved we will provide you with a refund at our discretion provided you provide us with a written explanation as to why you cannot accept the advice. You will give us an opportunity to remedy such concerns before a refund is made.


    With the quote for the answer to your problem provided you will be asked after the deposit in good faith is paid, whether you accept that advice. You must not unreasonable refuse such a request. You will be given an opportunity to ask further questions with your expert and you agree that the expert can cannot you via any method provided in the personal information you have provided to us. We may hold your funds for 90 days whilst we investigate any matter of a commercial nature involving your transaction. Customers are responsible for their own acts and omissions on the sites and for the accuracy of the information provided. ANET reserves the propriety right in the content provided howsoever described. You may not modify upload copy transmit republish post or copy or remove code from this website. No waiver unless expressly obtained by consent and accordingly released. We do not content the material emanating from any licensed site and caution needs to be exercised at all times concerning the content and whether it is fraudulent offensive or illegal or otherwise. All these terms and conditions shall apply save that they are inconsistent with any law at any site location in which event it shall prevail. No warranties are created and use of the site is at the customers sole risk. Liabilities are limited and any recoverable sum shall not exceed that of the money received form you. This limitation of damages is a FUNDEMENTAL term of the contract between the customer and ANET. IF you do not agree do not use this site. You agree to indemnify ANET and its licensees from any damage arising out of your conduct in using this site. The legal jurisdiction is agreed between the parties as the State of Queensland in Australia. For the purposes of court proceedings and mediation. Mediation between the parties must occur prior to commencement of proceeding. Mediation is described on the respective sites. You agree ANET may assign any terms to any other entity of its choosing without notice.

    CONVEYANCING MATTERS AND QUOTES


    The aforesaid terms and conditions are adopted to apply herein

    In all conveyancing matters, quotations for search fees and outlays are for estimates only and errors and omissions are excepted. All professional fees and outlays are payable up front. Should you not agree to fund the conveyance in  a timely manner then you expressly agree that we may cease acting for you and render our account for work done on your behalf to date. You expressly acknowledge that stamp duty is payable before settlement and should you not be able to pay that settlement you will not hold your Solicitor liable for any consequences flowing from your default. We advise that we do not have to accept your instructions and provide you with a reason for our decision.. You agree that you will co-operate with your Solicitor working on your behalf and this includes providing contact details, making yourself contactable at all times and return material to your solicitor in a timely manner.We advise that we use an external search provider and your searches may be subject to GST.

    Delivery: Our services indicated on this site are subject to standard delivery time frames.Where your account is not paid prior to settlement in accordance with the terms of the conveyancing quote you irrevocably authorise us to deduct the funds from the settlement proceeds. We need to have Solicitors easily accessible to attend a settlement when a circumstance dictates. To achieve this instead of having a town agent / clerk attend an out of Brisbane settlement, you agree as part of the conduct of the conveyance that we can elect to negotiate with the other party to effect settlement wherever a Solicitor can easily attend a settlement. This is at no additional cost to you and you irrevocably authorize us to do this .

    Where we need to contact you and you cannot be contacted then in certain circumstances where  we need to protect your interests, you irrevocably authorize us to make a decision in your best interests until such  time as you are contactable and we can seek your instructions.

    Our retainer does not extend to matters which are beyond the attendances which are usual and necessary in the conveyancing process.  A reference  to pre-contract advice on the website extends only to the REIQ contract and specifically excludes "off the plan", installment contracts or matters drafted outside of the preprinted REIQ contract or special purpose contracts. An additional fee at an hourly rate is payable for precontract advice in relation to the aforesaid. Ask us for the rate. A list of the matters we do not consider to be usual and necessary as part of the conveyancing process are included in the Booklet. Files are destroyed after 7 years with the exception of documents held in safe custody and certain types of files.In relation to outlays for searches, you are required to  pay the  sum asked for  immediately so we can undertake the necessary searches in order for adjustments to be made at settlement otherwise you will have to bear any losses for non-adjustments. We do not finance your searches and they will not be conducted unless paid upfront.

    From time to time services may not be available, or availability means that items can not be provided within the normal time frame. If this occurs we will endeavour to contact you to arrange alternative arrangements, or if the service is not available a credit or refund may be provided.

    Refunds: Any request for a refund should be made by either phoning directly, or emailing us. Your request should be made immediately. Unfortunately we can not refund any deposit if the service is to be carried out on the same day as the request to refund has been made.

    In any case a small administrative fee may be deducted from your deposit if refunded.

    Limit of Service: If  CEL  determines that it can not complete your service within the time frame requested or agreed to, or if the work is outside our resources and we can not organise an alternative, we may cancel the job by refunding any deposit made and contacting you that this has occurred. Photos on our website are for advertising purposes only and are not representations of fact.

    We reserve the right to impose additional professional fees (over and above the quoted fee) for any sale or purchase where the sale or purchase price exceeds $800,000.00. or is off the plan or is a mortgagee sale or on contract review,  exceeds the requirements of a normal sale. Where excessive photocopying, phone calls or other incidentals are incurred beyond a normal conveyance we reserve the right to charge for these outlays at cost. We will notify you of these extra costs for your decision on whether to proceed or not. Where our trust account is used as a stakeholder for a vendor then you agree to an additional fee of $40.00 to cover our additional fees. where a quote is given for a 30 day contract and in fact the contract is received under that 30 day period or is in fact a shoerter period than 30 days then an urgency fee is payable due the limited time frames. Currently that fee is $99.00


    If there are additional attendances beyond the standard conveyancing service, which include but are not limited to extensions of time of finance, building and pest, settlement and any special conditions; negotiations on purchase price or variations to the Contract; preparation of ancillary contracts or deeds and providing advice as to your rights and obligations in connection with the contract; any attendance associated with any refinance, there may be additional costs changed to you. Mortgage documentation is not part of a standard conveyance and incurs an additional fee

    Outlays including search fees and disbursements are passed on at cost to you without mark-up. It does not apply to any due diligence work (searches) undertaken before or after the signing of the contract.Where searches beyond the basic searches are required a $25.00 fee is payable for accessing an external provider service in addition to the cost of the search. Where funds for settlement are required beyond the borrowed funds and those funds cannot be placed in the advancing mortgagees account for us to access with authority, then they are required to be transferred to our Brisbane based Trust Account  at least 2 clear days before settlement. if this is not done and settlement occurs outside of Brisbane then courier fees are payable by the client to get the cheque(s) to our agent in time for settlement.

    Where your quote refers to "no charge" should the contract collapse, that is deemed to refer to the collapse related to the building inspection or finance clauses not being satisfied. It does not apply to any other circumstance including but not limited to the Vendor or purchasers failure to complete, for whatever reason where the work has been performed by the Firm due payment is expected and or including on a quantum merit basis. 

    Our quote attachs  a schedule of standard and optional searches under the Queensland Conveyancing Protocol  together  with their  estimated cost, for you to indicate which searches are to be undertaken. Please note that the search costs shown are estimates only and subject to change and GST as applicable. If any additional searches or lodgements are required by your financier, these are passed on at cost. Additional fee of $50.00 is payable for drawing up any of the Banks documents and for lodging at the titles office. Anything related to the Mortgage is not considered part of the standard conveyance and additional fees are payable if you require us to advise etc. If you are not borrowing money then you will need to pay title registration fees and a agent lodgement fee. You specifically agree in accepting this quote that we may interim bill your account at our discretion for the work done to date on your file.

     

    Our 'fair use' policy means that our professional services do not include considering or advising on family law or spousal implications. A professional family lawyer should be appointed for this advice.

    Our 'fair use' policy means that our professional services do not wholesale negotiations of changes to the contract (other than trivial corrections or minor alterations). Example of trivial corrections - are typographical errors on the contract, or missing middle names. Examples of minor alterations are a single change to a due date (eg building or finance) by no more than two weeks. When there are multiple changes, then additional legal fees will have to apply as part of the "fair use" policy of our firm.

    Our 'fair use' policy means that our professional services do not include entering into negotiations with or starting litigation against a party to the contract who has defaulted or otherwise breached the contract.

    Our 'fair use' policy means that our professional services do not include considering or taking into account possible future development or improvement of the property. For this - a separate professional (eg town planner) should be employed.

    Our 'fair use' policy means that our professional services do not include advising or reminding clients of the terms that they have agreed to (eg that a Buyer has to actually apply for finance, if they are getting finance, and appoint a Building inspector - if they want a building inspection).

    Our 'fair use' policy means that our professional services do not include attending at the property itself, or knowing about the physical condition or location of the property (these things are unknowable). Relevant professionals should be appointed - such as surveyors (for location and boundaries), building and pest inspectors, builders, and town planners (for lawful use and lawful future development).


     







    "Concepts of justice must have hands and feet...to carry out justice in every case in the shortest possible time and the lowest possible cost. This is the challenge to every lawyer."  Supreme Court Judge. 


    Liability limited by a scheme approved under Professional Standards legislation(Personal injury claims exempted)

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